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  • Dear KMart, you suck. Love The ZMan. xxx

    Christmas eve, J is busy making me a birthday cake and I finally have time to blog about my double marathon. But before Christmas starts and I have to be nice to everyone I need to rant about KMart and their terrible online service. At J's office they have a 'giving tree' type of thing. You...
    Posted to Zman's Diary (Weblog) by zman on 12-24-2010
  • What's the brown stuff running down your leg?

    With a title like that I know you are going to have to read the whole blog post eh? Saturday was, as it almost always is on race day, an early start. The Seattle Rock and Roll marathon was in town and I had snagged a $45 entry a year ago when they announced the race so since its local it was really a...
    Posted to Zman's Diary (Weblog) by zman on 06-29-2009
  • Goodbye Yahoo Messenger...

    Today I got notified about an important update. Though it never really explained what had changed other than their terms and conditions but I started the install anyway and over on the right hand side I noticed a non standard button that said 'customise my install' hidden amongst some other crap...
    Posted to Zman's Diary (Weblog) by zman on 05-06-2009
  • Alaska Airlines followup

    So the other day I wanted to send general feedback to Alaska Air and they made it so difficult that I blogged about it . As generally happens these days companies search for their names and try to help when they find a complaint on a blog so as you can see I got told my someone from Alaska Air to just...
    Posted to Zman's Diary (Weblog) by zman on 04-29-2009
  • Don't you hate companies that don't really want your opinion

    I see on the TV this morning that Alaska Airlines, who I mostly enjoy flying with, made a big loss and also announced that they will be charging $15 per checked bag going forward. I'm sure 90% of people will start whining just like they did when other airlines added it but to be honest I don't...
    Posted to Zman's Diary (Weblog) by zman on 04-23-2009
  • It doesn't matter who... customer service sucks

    Yes AT&T and LetsTalk.com I am talking to you. Lets start with the fact that if I walk into your store you expect me to pay for a phone and yet I can get the same phone for free, with a 2Mb SD Card and a car charger (and a free Xbox 360 deal which seems a little dodgy to me more on that next month...
    Posted to Zman's Diary (Weblog) by zman on 12-12-2008
  • Comcast - maybe not as bad as I implied

    Never let it be said that I'm not capable of admitting when I am wrong. After my last blog post where I wasted several hours on fixing up email when Comcast pulled the plug on port 25 I got a blog comment directly from Comcast . Initially I was very impressed when companies seek out problems and...
    Posted to Zman's Diary (Weblog) by zman on 10-06-2008
  • Hey web pages designers quit moving the focus...

    I've noticed a recent trend of web pages that set the focus control to a sensible place but do it after the 3-4 seconds it takes their page to load. This means that if *I* have already moved focus you steal it back from me. Live login is the prime offender. The page displays, I click in the password...
    Posted to Zman's Diary (Weblog) by zman on 08-08-2008
  • Network Solutions - why do I hate thee?

    Its not just because they think there is something special about domain registration that they can charge more than anybody else. its because every time I have had to deal with them they treat you like they are used car salesmen. I'm helping a friend transfer a website and domain and I suggested...
    Posted to Zman's Diary (Weblog) by zman on 07-31-2008
  • Twitter is NOT........

    A way for you to chat 1 on 1 with a buddy...... there are already plenty of applications for you do that . A way to notify us of your blog post.... this is a well solved problem A discussion area.... there are much better places to do this A place for you to let us know every time you belch, fart, perspire...
    Posted to Zman's Diary (Weblog) by zman on 07-14-2008
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